2023/5784 High Holy Days FAQs
We wish our Beth Or family a happy and healthy new year and look forward to seeing you during the High Holy Days.
The information below is organized by category to answer questions you may have. If you need additional help, please call the office during business hours, 215-646-5806 or send a note to HHD@bethor.org.
ONLINE TICKET REQUEST FORM: e-Tickets are required to attend services in person. All families will complete an online ticket request form for themselves and their paid guests. (One form per congregant family.) You must be logged in to your ShulCloud account to complete the form. Ticket Request Deadline: August 21.
e-TICKETS: Once your on-line form is submitted, you will receive a confirmation email with the details of your submission. The office will process your form and verify that your account is in good standing (all prior year balances and 1/3 current year dues paid unless other arrangements have been made). Prior to Rosh Hashanah, you will receive an email embedded with the e-tickets for all of your registered family members and paid guests. You must print out the email or present on your phone to the greeters as you enter the synagogue. If the contact email you included on your Ticket Request form does not receive this email by Tuesday, September 12, please contact the office, 215-646-5806. You must contact us by Thursday morning, September 14.
Please check this email carefully to make sure each family member and their corresponding services appear. Individuals will not receive their own e-tickets - they will all be listed together in one email. If there is any issue, contact the office during business hours, 215-646-5806 or HHD@bethor.org.
YOUTH SERVICE/BABYSITTING: There are a few options for children from 3 months old through 4th grade:
- All families who want their children (3 months – 4th grade) to be with them in the Gitlin Sanctuary to worship, should select either the "Early" or "Family-Only" services when completing your Ticket Request form. Early services are open to all ages. Late services are reserved for Adults and Children in grade 5 and up.
- If you prefer for your children (K - 4th grade) to attend Youth Services during the Early Service, select "Youth Service" on the Ticket Request form. Youth Services are not offered during the "Late" service.
- Babysitting is offered during Early Services (3 months - PreK) & Late Services (3 months - 4th grade) to those who select "Babysitting" on the e-Ticket Request Form. There is no Youth Service during the Late time slot. Children age K - 4th Grade would need to be pre-registered for Babysitting.
Please note: Space is limited for Youth Services and Babysitting, and therefore not guaranteed. If you are choosing Youth Services or Babysitting for your children, make sure this option is listed next to their name on your e-ticket email. We are sorry, but last minute requests can not be accommodated.
*Youth services are in-person only. There is no livestream option.
GUEST TICKETS: Guests are welcome to join us if they live outside of our service area. Guest tickets are available for $200/person and will be included with your family’s e-tickets. You must register and pay for your guests' tickets when you complete your Ticket Request form.
RECIPROCAL TICKET REQUESTS:
If your guest is a member of another URJ synagogue, they should contact their home synagogue and ask them to send a Reciprocal Form to the Beth Or office. Please ask them to indicate which Beth Or congregant they will be joining. Once their form has been processed, their e-tickets will be included with your family's e-ticket email.
RECIPROCAL TICKETS: If you will be traveling out of the area this year and want to attend services at another synagogue, please contact the Beth Or office, 215-646-5806 or HHD@bethor.org.
PARTICIPANTS/VOLUNTEERS: There are many opportunities for those who are interested in assisting during services or helping to prepare the sanctuary in advance of the Holy Days. Please let us know your interest by completing the Volunteer Participation form, which is available in 2 options:
On-line Participation Form › or Fillable/Print Participation Form › Deadline: August 21
PARKING: Parking on the Beth Or lot is limited and is reserved for congregants who are 70 and older, those with a permanent or temporary handicap placard, service participants and those who qualify under the Beth Or Donor Recognition Policy. Parking passes are required for Early/Late Rosh Hashanah and Yom Kippur services as well as Kol Nidre. Passes will be mailed to those who qualify for on-site parking. All others are to use the Temple Ambler lot and shuttle buses. Enter the Temple Ambler parking lot from Meetinghouse Road and proceed to Lot #3. No parking passes are needed for remote parking.
If you do not qualify for on-site parking but need to drop someone off, please enter the lot through Welsh Road, proceed to the main parking circle and follow the directions of the parking attendant. Note: If you have not printed out an e-ticket email for this person, they will have to wait for you to return on the shuttle bus before entering the building.
Thank y
ou to our friends at Temple University Ambler Campus for providing off-site parking to our Beth Or members during the High Holy Days.
BOOK OF REMEMBRANCE: Make sure your loved one is included in our annual Book of Remembrance which is used during Yizkor services throughout the year. Please complete the form and send with your donation to the Beth Or office. For reference, click here for your listing from last year (in alphabetical order). 2 options:
On-line BOR Form › or Fillable/Print BOR Form › Deadline: August 21
SEATING, HEALTH & SAFETY MEASURES:
- For your safety, everyone you requested ticket for needs to be listed on your e-ticket email which must be presented (shown on your phone or printed out) when entering the building for all High Holy Day services.
- Enter the building through the main entrance doors only. Do not prop open any external doors.
- Greeters will ask to see your e-ticket when you arrive and security personnel will be on the premises for all services.
- In consideration for our clergy, staff and fellow congregants, if you are feeling ill, please stay home and watch services on our Livestream site: https://bethor.livecontrol.tv/.
- Please respect the seats that have been reserved for those who are physically challenged as well as those reserved for special donors according to Beth Or policy.
TIPS TO WATCH LIVESTREAM WORSHIP SERVICES:
- Test your computer connection in advance by clicking the livestream link about 5 minutes in advance of the published service time. That way you will be confident everything is working. You will see a static image until the service begins.
- Recommended browsers for streaming: Firefox or Google Chrome. (Internet Explorer and Safari can cause problems, especially if they are not the latest versions.)
- Streaming services on your computer or cast to your TV will provide the highest quality viewing at high definition.
- If your livestream is buffering during a service, try refreshing your browser.
- Make sure your microphone is turned on and the volume is turned up.
